How effective are you at processing information from your environment and using emotion to drive your decision making?

How rational and objective are you in solving problems?

From the decision to rise in the morning to the decision go to close your eyes and go to sleep at night, you are constantly solving problems and making decisions. Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.

This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.

Both creativity and mindfulness form a basic part of solving problems along with intuition. Intuition is a decision-making process that is often overlooked in business. Applied in a mindful way, and used well, it can add richness and speed to developing realistic solutions to problems.

The course is based around the Decision Making component of Reuven Bar-On's comprehensive assessment of emotional intelligence. You do not need any knowledge of this model or about emotional intelligence to take the course. (It is important for me to stress that I have no commercial affiliation with Reuvon Bar-on and the EQ-i 2.0 assessment.)

This course is a standalone course for anyone interested in understanding how to solve problems and make good quality decisions more effectively. It forms part of a comprehensive course that explores emotional intelligence in more depth.

The course covers the ways to stimulate creativity and looks in detail at the fashionable business technique of mindfulness. Within this course, mindfulness is applied to decision making.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures and contains course notes. There are a series of interactive practical activities that involve some interaction with other people and some reflection.

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.

What are the requirements?

  • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
  • An interest in how to use your emotions and manage impulses to effectively solve problems and make optimal choices.
  • A willingness to learn more about innovation, creativity and mindfulness as techniques to use in problem solving and making decisions.

What am I going to get from this course?

  • Make better decisions through critical thinking and creative problem-solving.
  • Recognize and remove barriers to creativity to foster an innovative work environment producing practical solutions.
  • Move beyond familiar ways of thinking and seeing the world and become open to new ways of listening, leading, responding, and innovating.
  • Use mindfulness to take the time to consider all of the attributes of the different options, and make more informed decisions.
  • Develop and build your emotional intelligence

What is the target audience?

  • This course will support the development of your emotional intelligence by helping you to make better quality decisions. It will be of interest to anyone who is looking to develop their problem solving and decision making skills. It will help you to understand your reality and how it differs from others, how your emotions can influence your impulses, and how you can use mindfulness and creativity to drive your decisions and solve problems.
  • This course will NOT give you quick fixes or answers to your problems but help you in developing your capacity to do this for yourself.
Robin Hills

Your Instructor

Robin Hills

I'm Robin Hills. It is my intention to offer the best and highest quality courses on emotional intelligence available through the internet. Teaching emotional intelligence skills is a challenge at the best of times. I am not teaching any other type of classes as I am a specialist in emotional intelligence and it is the focus of my business.

These courses require you to take some ACTION and put into practice what you have learnt.

Please note that all classes are continually refined and updated to ensure they remain current and relevant.

I am an emotional intelligence coach, trainer and facilitator with over 30 years' business and commercial experience. I am here to support and guide you.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace.

My articles and papers on resilience have been published in international books and journals. I am the author of "The Authority Guide to Emotional Resilience in Business: Strategies to Manage Stress and Weather Storms in the Workplace". Available to purchase from Amazon.

My latest book is "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships". Also, available to purchase in all formats through Amazon.

Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, in the United Kingdom, in South Africa, in the Middle East and in India.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.

Your Instructor


Robin Hills
Robin Hills

I'm Robin Hills. It is my intention to offer the best and highest quality courses on emotional intelligence available through the internet. Teaching emotional intelligence skills is a challenge at the best of times. I am not teaching any other type of classes as I am a specialist in emotional intelligence and it is the focus of my business.

These courses require you to take some ACTION and put into practice what you have learnt.

Please note that all classes are continually refined and updated to ensure they remain current and relevant.

I am an emotional intelligence coach, trainer and facilitator with over 30 years' business and commercial experience. I am here to support and guide you.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace.

My articles and papers on resilience have been published in international books and journals. I am the author of "The Authority Guide to Emotional Resilience in Business: Strategies to Manage Stress and Weather Storms in the Workplace". Available to purchase from Amazon.

My latest book is "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships". Also, available to purchase in all formats through Amazon.

Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, in the United Kingdom, in South Africa, in the Middle East and in India.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.


Course Curriculum

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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